We are here to help

How can we help?

Tell us what you need and we will point you to the right answer, order support or next step.

Quick help

Three common places to start.

Delivery, order changes, returns and problems with an order.

Eye patch sizing, sunglasses fit, materials and product care.

Pharmacy, retail and wholesale enquiries.

We are here for the everyday part, between appointments. The practical questions, the routine, the things nobody had time to explain.

For advice about your child's diagnosis, treatment or patching routine, contact their eye care professional. They know your child. We do not.

You may find the answer straight away. Questions about eye patches, sunglasses, shipping, returns and orders are all answered in one place.