Speckles Optics Pty Ltd’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business day. Orders placed after 9am will be processed the next business day. 

There will be no shipments or deliveries on weekends or holidays. If your order is placed after 9am on a Friday, it will be processed the following Monday.  If we are experiencing a high volume of orders, we may process orders within 1-3 business days. We will notify you if there are any delays via email or your preferred method of contact. 

Shipping rates and delivery estimates

*Due to the impact of COVID-19, shipping times are not guaranteed. Please check shipping times with local carrier on their website for most up to date information. 

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
Australia Post Standard	3-5 business days*	Free
Australia Post Express *	1-2 business days*	$8.00

*If in a rural or remote area, these times may vary. 

Shipment to P.O. boxes or APO/FPO addresses

We are able to ship to your P.O. boxes or APO/FPO addresses.

Shipment confirmation and order tracking

Once orders have been fulfilled and dispatched, you will receive a shipment confirmation with tracking number via your preferred contact method (email or SMS).

Customs, duties, and taxes

Speckles Optics Pty Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Speckles Optics Pty Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We are currently only set up to ship internationally to New Zealand, Canada, United States and Mexico. All orders placed through our AMAZON US store are handled through AMAZON and their shipping policy applies.  

 

*Due to the impact of COVID-19, shipping times are not guaranteed. Please check shipping times with local carrier on their website for most up to date information. 

 

Shipping rates and delivery estimates to New Zealand shipping with Australia Post. Once your order leaves our facilities we are reliant on the delivery times of Australia Post, please check Australia post website for full details on shipping times and updates: 

Shipment method	Estimated delivery time	Shipment cost
Australia Post International Standard	8-12  business days*	$12.00 AUD (free for orders over $50 AUD)
Australia Post International Express	4-8 Business Days*	$15.00 AUD

*If in a remote or rural area, these times may vary.

 

Shipping rates and delivery estimates to United States based on weight (g): 

Shipment method	Estimated delivery time	Shipment cost
Standard Shipping (0-369g)	3-5 business days*	Free across the US
Standard Shipping (370g-1361g)	3-5 business days*	$16.30 AUD

*If in a remote or rural area, these times may vary.

 

Shipping rates and delivery estimates to Canada based on Weight (g): 

Shipment method	Estimated delivery time	Shipment cost
Standard Shipping (0-369g)	3-5 business days*	$12.00 AUD
Standard Shipping (370g-1361g)	3-5 business days*	$19.00 AUD

*If in a remote or rural area, these times may vary.

 

Shipping rates and delivery estimates to Mexico based on weight (g): 

Shipment method	Estimated delivery time	Shipment cost
Standard Shipping (0-369g)	3-5 business days*	$16.00 AUD
Standard Shipping (370g-1361g)	3-5 business days*	$25.00 AUD

*If in a remote or rural area, these times may vary.

 

 

WHOLESALE DOMESTIC SHIPPING POLICY

Shipping rates and delivery estimates

*Due to the impact of COVID-19, shipping times are not guaranteed. Please check shipping times with local carrier on their website for most up to date information. 

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
Startrack	3-7 business days*	calculated on weight of order at checkout

*If in a rural or remote area, these times may vary. 

Shipment to P.O. boxes or APO/FPO addresses

We are able to ship to your P.O. boxes or APO/FPO addresses.

 

INTERNATIONAL WHOLESALE ORDERS- SHIPPING POLICY

If order placed online through wholesale account login, you will receive an invoice via email with your calculated international shipping rates within 1-2 business days. 

 

Please email: hello@specklesforkids.com for any queries regarding shipping or wholesale orders.